Our Hospital
nacmem
Nacogdoches Memorial Hospital
Mission & History
At Nacogdoches Memorial Hospital, our mission is to provide compassionate, high-quality healthcare services to the residents of Nacogdoches County and surrounding areas. We are committed to improving the health and well-being of our community through excellence in patient care, education, and community outreach.
A Legacy of Service Since 1928
Nacogdoches Memorial Hospital opened its doors on December 11, 1928, as City Memorial Hospital. Established with 28 beds, the hospital was funded by the City of Nacogdoches through the sale of its municipal electrical system, generating $150,000. The land for the hospital was generously donated by Mrs. Itasca Blount. Originally dedicated to World War I veterans, the hospital now honors the memory of veterans from all wars.
Transition to County Ownership
On June 12, 1967, the Texas Legislature passed House Bill #1248, establishing the Nacogdoches County Hospital District. Following a favorable public vote on April 9, 1968, ownership of City Memorial Hospital transferred to the newly formed district on May 6, 1968. The hospital was subsequently renamed Memorial Hospital, and the first board of directors was elected to oversee its operations.
Growth and Expansion
Over the years, Nacogdoches Memorial Hospital has undergone numerous expansions and renovations to meet the evolving needs of the community:
Additions in 1938 and 1951
South wing (1964)
Emergency room (1982)
Tucker wings (1984)
Cardiac catheterization lab and rehabilitation unit (1988)
Medical Imaging special procedure room (1999)
Major renovations to hospital facilities (1980), women’s wing and ICU (1991), Charles Bright Pavilion (1992), lobby, admissions, labor & delivery, cafeteria (1996)
Further enhancements including ICU/IMC, Emergency Room, Physical Therapy Services (2003), GI Lab (2014), Care First Clinic (2014), Women’s and Children’s Center (2015), Memorial Foundation (2015), New Surgery Center (2015), Hospitalist Program (2015), “The Coffee Spot” serving Starbucks (2015), and Auxiliary Conference Center (2015)
These developments reflect our unwavering dedication to providing state-of-the-art medical care and facilities to our patients.
Awards & Accreditation
At Nacogdoches Memorial Hospital, we take pride in the accreditations and recognitions that reflect our unwavering commitment to safe, high-quality, and compassionate healthcare. These honors demonstrate our leadership in medical excellence across East Texas.
Accreditations & Distinctions
Only IAP Level III Trauma Center in Deep East Texas – Certified by the Texas Department of State Health Services.
Mammography Facility Accreditation – Our Breast Care Center is accredited by the American College of Radiology.
Center of Excellence for Rehab – The Cecil R. Bomar Rehabilitation Center is internationally accredited for high standards in rehabilitative care.
Community Recognition
Founder of the Healthy Nacogdoches Coalition – Promoting a healthier community through education and outreach.
Gold Recognition – Acknowledged for helping Nacogdoches become a Heart/Stroke Healthy Community.
Public Health Leadership – Played a leading role in passing a city-wide non-smoking ordinance.
ACHIEVE Grant Recipient – Selected by the National Association of Chronic Disease Directors to lead health policy and environmental change.
2009 Cardiovascular Health Promotion Award – Received from the Texas Council on Cardiovascular Disease and Stroke.
First and Only Recipient of the Nacogdoches United Way Spirit Award – Honored for outstanding community impact.
American Heart Association Partnership – Participant in the Get With The Guidelines Stroke Program.
Five Star Hospital Award – Presented by the Texas Department of State Health Services Bureau of Vital Statistics for exemplary reporting and data accuracy.
National Achievement
We are proud to be recognized by the American Heart Association for excellence in cardiovascular and stroke care in rural health settings:
Get With The Guidelines®-Rural Stroke Bronze Award – Honored for stroke care excellence (Oct 1 – Dec 31, 2023).
Get With The Guidelines®-CAD Rural ACS Bronze Award – Recognized for high-quality Acute Coronary Syndrome care.
Get With The Guidelines®-CAD Rural STEMI Bronze Award – Commended for excellence in ST-Elevation Myocardial Infarction treatment.
These achievements reflect our hospital’s commitment to continual improvement, patient safety, and clinical innovation in the communities we serve.
Leadership & Administration
At Nacogdoches Memorial Hospital, our leadership team is dedicated to delivering compassionate, high-quality healthcare to the community. With a focus on excellence and patient-centered care, our administrators guide the hospital’s mission, strategy, and daily operations.
Executive Leadership
Rhonda McCabe
Chief Executive Officer
Phone: (936) 221-5801Lynn Lindsey
Chief Financial Officer
Phone: (936) 221-5801Stacy Garcia
Vice President of Clinical Operations / Chief Nursing Officer
Phone: (936) 221-5801
Contact Administration
For administrative inquiries, please contact our administration office at:
Phone: (936) 568-8523
Our leadership is committed to fostering a culture of accountability, safety, and service, ensuring the highest standards of care for every patient we serve.
Infection Prevention
At Nacogdoches Memorial Hospital, patient safety is our top priority. We are proud to announce a significant milestone: our facility has achieved 365 consecutive days without a hospital-acquired infection (HAI), reflecting our unwavering commitment to providing exceptional healthcare.
Understanding Hospital-Acquired Infections
Hospital-acquired infections (HAIs) are infections that patients acquire while receiving treatment for medical or surgical conditions. According to the Centers for Disease Control and Prevention (CDC), one in 31 hospital patients has an HAI on any given day. These infections can lead to serious health complications, prolonged hospital stays, and increased healthcare costs.
Our Specific Achievements
Our recent achievements include:
529 days without a CLABSI (Central Line-Associated Bloodstream Infection)
498 days without an MRSA (Methicillin-Resistant Staphylococcus Aureus) infection
444 days without a C-DIFF (Clostridioides difficile) infection
419 days without a CAUTI (Catheter-Associated Urinary Tract Infection)
These accomplishments are a testament to the dedication and hard work of our healthcare professionals who strive every day to create a safe and healing environment.
Implementing Best Practices
In June 2023, our dedicated team implemented evidence-based best practice standards for infection prevention. Over the past year, their continued commitment to these practices has led to our remarkable achievement of going 365 days without an HAI. These best practices include:
Rigorous hand hygiene protocols
Enhanced cleaning and disinfection procedures
Adherence to sterile techniques during medical procedures
Regular staff training and education on infection prevention
The Impact on Patient Care
By preventing HAIs, we:
Improve patient outcomes and recovery times
Reduce the length of hospital stays
Lower healthcare costs for patients and the hospital
Enhance overall patient satisfaction and trust in our facility
Our Commitment to Excellence
At Nacogdoches Memorial Hospital, our commitment to exceptional care and patient safety is unwavering. Our outstanding achievements in preventing hospital-acquired infections showcase the relentless pursuit of excellence by our healthcare professionals.
We are proud to share these accomplishments with our community and will continue to strive for excellence in all aspects of patient care. Thank you for trusting us with your health.
Directions & Parking
Nacogdoches Memorial Hospital is conveniently located in the heart of Nacogdoches, just two blocks off North Street (Business 59), providing easy access for all patients and visitors.
Parking Information
We offer several parking areas to accommodate your needs:
South of the Hospital: Parking lots are located across Mound Street, just west of the main entrance.
East Side: Additional parking is available across Raguet Street to the east of the hospital.
Blount Park Area: Parking is accessible around Blount Park, situated north of the hospital.
Emergency Room Entrance: Visitors to the ER may use the lot across the street from the ER entrance on Raguet Street.
Elliott Building: Parking is available east of the Elliott Building.
The Mound Street lot is the most commonly used and recommended for easy access to the main entrance.
Drop-Off and Pick-Up
A covered area is available at the hospital’s front entrance for convenient patient drop-off and pick-up.
Contact Information
Address: 1204 Mound St, Nacogdoches, TX 75961
Phone: (936) 564-4611
Email: info@nacmem.org
Community Involvement
At Nacogdoches Memorial Hospital, we believe in being more than just a healthcare provider—we are a dedicated partner in the well-being and growth of our community. Our commitment to Nacogdoches County and the surrounding areas extends far beyond the walls of our facility.
Supporting Local Health and Wellness
We actively participate in and sponsor community health fairs, wellness screenings, and educational events to promote preventive care and healthy living. Our team is proud to share medical expertise and resources to help individuals make informed health decisions.
Partnering with Schools and Organizations
We collaborate with local schools, universities, and community organizations to support public health initiatives, offer mentorship opportunities, and enhance healthcare awareness among students and families.
Volunteer and Outreach Programs
Our volunteer programs allow residents to give back through meaningful service at the hospital. We also engage in outreach efforts to serve underserved populations and ensure that everyone in our region has access to essential health services.
Disaster Response and Emergency Preparedness
As a community hospital, we work closely with first responders and public safety agencies to prepare for emergency situations. Our team plays a vital role in local disaster response planning, ensuring a coordinated and efficient approach to crisis situations.
A Legacy of Local Commitment
With deep roots in the Nacogdoches community, Nacogdoches Memorial Hospital remains steadfast in its mission to serve with compassion, integrity, and excellence. Whether through education, service, or support, we are proud to stand alongside our neighbors to build a healthier future together.
Department Directory
Nacogdoches Memorial Hospital is dedicated to delivering high-quality, accessible healthcare. Please refer to the directory below for contact information across various departments and services.
Main Contact
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Main Number: (936) 564-4611
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House Supervisor: (936) 205-0536
Administrative & Support Services
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Accounting: (936) 569-4179
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Business Office: (936) 568-8430 or (936) 569-4164
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Case Management/Clinical Outcomes: (936) 569-4199
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Dietary Services: (936) 568-8468
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Education/Staff Development: (936) 569-4147
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Facilities Management, EVS, Maintenance: (936) 568-8548
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Foundation/Volunteers: (936) 569-4194
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Health Information Management: (936) 568-8501
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Human Resources: (936) 568-8543
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Information Systems: (936) 569-4619
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Materials Management: (936) 568-8585
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Medical Staff Services: (936) 568-8599
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Patient Access: (936) 568-8526
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Patient Financial Services: (936) 568-8430
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Pharmacy: (936) 568-8415
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Quality/Infection Control: (936) 569-4199
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Social Services: (936) 569-4199
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Security: (936) 205-0718
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Clinical Informatics: (936) 568-4112
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Therapy Services: (936) 568-8551
Clinical Departments
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Emergency Services: (936) 568-8592
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EMS/Ambulance Service: (936) 559-5156
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EMS Dispatch: (936) 564-1212
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Director of Laboratory: (936) 568-8585
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Surgical Services: (936) 568-8444 or (936) 568-8457
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Director of Cardiopulmonary: (936) 568-8553
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Director of ICU, IMC, Dialysis: (936) 568-8435
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Director of MedSurg 2nd Tucker: (936) 569-4215
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Director of Medical Imaging: (936) 569-4618
Executive Leadership
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Chief Executive Officer – Rhonda McCabe: (936) 568-8523
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Chief Financial Officer: (936) 568-8523
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Vice President of Clinical Operations/Chief Nursing Officer: (936) 568-8523
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Director of Compliance: (936) 569-4141
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Compliance Hotline: 1-800-427-7240
Nacogdoches Memorial Professional Group (NMPG) Medical Offices
East Texas Neurological Care
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Munawwer Khurshid, M.D.
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Phone: (936) 564-3538
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Fax: (936) 564-3546
Memorial Family Medicine
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Dr. James Otto, Eduardo Cantu, PA, Carla Hairston, FNP, Erin Bailey, FNP
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Phone: (936) 560-3800
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Fax: (936) 560-0102
