Your Care

Patient Care Staff
You will be cared for by registered nurses (RNs) and licensed vocational nurses (LVNs), nursing assistants and unit clerks, as well as other specially trained personnel. These professionals work as a team with your doctor to ensure that you receive the best possible care. If you have any questions or concerns during your stay, please let your nurse know. He or she will be glad to assist you.

Social Services
Our medical social workers help ease any stress and anxiety caused by your illness, thus enhancing your recovery. Social workers provide counseling, guidance and assistance with interpersonal, emotional and financial problems. They can help you make decisions about home healthcare and hospice, assist you in obtaining community services, arrange for sign language or other interpreters and help you locate appropriate nursing and rehabilitation facilities. To request a visit from a social worker or home care coordinator, ask your nurse.

Interpreters
English/Spanish interpreters are available for our patients while they are in the hospital, as are sign language interpreters. Other language interpreters are available using a telephone interpreter service. Notify your nurse if you need any of these services.

Ethical Concerns
Occasionally, a patient or a family member may disagree with the proposed plan of care because of their moral or ethical beliefs. If the issue cannot be resolved after talking about those concerns with your physician and nursing staff, you may discuss the issue with a representative from the hospital’s Ethics Committee. Inform your nurse that you would like to speak with a representative from the Ethics Committee.